Terms & Conditions

Website Terms & Conditions

Effective Date: 01/01/2023

Welcome to Herbalm Calm’s website: herbalmcalm.co.uk. These terms and conditions outline the rules for using our website and purchasing our herbal cream products. By accessing this website and/or placing an order, you agree to be bound by these terms.

1. About Us

This website is operated by:

Herbalm Calm
support@herbalmcalm.co.uk

We sell natural, herbal, steroid-free skin creams and personal care products.

2. Use of Our Website

You agree to use this website only for lawful purposes.
You must not misuse the site by introducing viruses, spam, or other harmful technology.
We reserve the right to suspend or terminate access if these terms are breached.

3. Products & Descriptions

We aim to ensure all product descriptions, images, and prices are accurate. However:

Colours and textures may vary slightly due to natural ingredients.
Product availability is subject to change without notice.
The information provided is not medical advice. Consult a healthcare professional for skin conditions or allergies.

4. Pricing & Payments

All prices are listed in GBP (£) and include VAT (if applicable).
We accept secure payment methods via [list your payment options, e.g., debit/credit card, PayPal].
Payment must be completed before orders are processed.

5. Shipping & Delivery

We ship within the UK (and internationally if applicable).
Shipping costs and delivery estimates are shown at checkout.
We are not responsible for delays outside our control, such as postal strikes or customs issues.

6. Returns & Refunds

In line with the Consumer Contracts Regulations (UK):

You have 14 calendar days from receiving your order to request a return.
Products must be unused, unopened, and in original condition.
Refunds are processed within 14 days of receiving returned items.
Return postage is your responsibility unless the item was faulty or incorrect.

To request a return, email us at [your email address].

7. Intellectual Property

All content on this website (text, images, logos, graphics) is the property of [Your Business Name] or licensed to us. You may not reproduce, copy, or distribute any part of the site without our written permission.

8. Limitation of Liability

We are not liable for:

Any indirect, incidental, or consequential damages from the use of our website or products.
Allergic reactions or skin irritation – please read ingredients carefully and perform a patch test.

Nothing in these terms excludes liability for death or personal injury caused by our negligence or fraud.

9. Privacy

Please see our Privacy Policy for how we collect, use, and store your data in compliance with the UK GDPR.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date.